LEGAL

    Privacy Policy

    Last updated: April 20, 2026

    1. Overview

    Bright Frame Studios, LLC ("Bright Frame Studios," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, book a studio, rent equipment, or otherwise engage our services (collectively, the "Services").

    2. Information We Collect

    • Contact & project information you submit through our forms — name, company, email, phone, event date(s), event location, scope, and any uploaded RFP documents.
    • Account & transaction information related to bookings, rentals, quotes, invoices, and deliveries.
    • Technical data such as IP address, browser type, device information, referring URLs, and pages viewed, collected automatically via cookies and similar technologies.
    • Communications with our team via email, phone, text, or third-party platforms.

    3. How We Use Information

    We use information to:

    • Respond to inquiries and prepare quotes, proposals, and contracts.
    • Provide, schedule, and deliver Services including studio bookings, equipment rentals, event AV, and installations.
    • Process payments, deposits, and invoices.
    • Communicate updates, confirmations, logistics details, and (where permitted) marketing.
    • Improve our website, Services, and customer experience.
    • Comply with legal obligations and protect our legal rights.

    4. How We Share Information

    We do not sell personal information. We may share information with: (a) service providers who help us operate our business (e.g., email delivery, hosting, payment processors, scheduling tools); (b) preferred AV partners, sub-rental vendors, or crew assigned to your project — strictly to deliver agreed-upon Services; (c) affiliates such as CRC Building Solutions when relevant to a project; and (d) authorities when required by law.

    5. Cookies & Analytics

    Our site uses cookies and similar technologies to remember preferences, secure sessions, and measure performance. You can control cookies through your browser settings; disabling them may affect functionality.

    6. Data Retention & Security

    We retain information for as long as needed to provide Services and meet legal, accounting, or reporting obligations. We use reasonable administrative, technical, and physical safeguards to protect information, but no system is 100% secure.

    7. Your Choices

    You may request access to, correction of, or deletion of personal information we hold about you, and you may opt out of marketing communications at any time by contacting us using the details below.

    8. Children's Privacy

    Our Services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under 13.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes constitutes acceptance.

    10. Contact Us

    Bright Frame Studios, LLC
    106 E Airline Dr, Kenner, LA 70062
    Email: info@brightframe.net
    Phone: (504) 399-8198